“I am deeply passionate about the experience resorts are able to offer their guests and love to continually drive major improvements to the overall skiing experience.”
Jenni has been with Aspenware since January 2017, bringing a diverse background in Product Management, SaaS Support and Service, Customer Experience Research, and Marketing that serve her in her role of ensuring Aspenware Customers are successful. Jenni manages all stages of the Aspenware customer lifecycle, including implementation, support, and professional services. In her time working closely with dozens of resorts around the world, with 35 implementations to date, Jenni and her team have developed a deep knowledge of mountain destination products, ecommerce, and product optimization. Her team’s philosophy for customer success stems from a belief in the power of partnering with resorts for key parts of their Aspenware journey.
In her free time, you will find Jenni chasing her 1-year-old, chasing her husband (or her husband chasing her) on skis or bikes, and exploring new places. Her home base is Charlotte, NC.