Dedicated to Your Success

Meet our team of mountain and technology experts who are ready to support you on your Aspenware journey.

Rob Clark

Chief Executive Officer

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Rob Clark

Chief Executive Officer

“Technology and process improvement have the highest potential to impact the guest experience in the ski and mountain destination industry. The modern guest expects self-service solutions that enable their experience rather than getting in the way of it. At Aspenware, we’ve created those solutions.”

A leader in software and technology, Rob’s career in the ski industry began in Vail with a seasonal job in Product Sales & Services. While at Vail, Rob became a super-user of their guest service systems. He then took that passion for ski and technology to the company that built the systems Vail used at the time, Resort Technology Partners. At RTP, Rob worked with ski areas around the world on their resort and recreation management systems. During his time at RTP, Rob traveled to 4 continents and worked with over 50 resorts, learning the ins and outs of their operations and the role that technology plays in them.

In 2015, Rob brought his expertise to Aspenware and took on many roles from Business Analyst to VP of Product. In 2017, Rob led a transition to a new business model for Aspenware as they moved from a services company that built custom software to a product company that builds and licenses software to multiple clients. Rob has helped lead Aspenware to its place as the leading provider of those systems for the mountain resort industry and, in April 2020, he assumed the role of CEO.

Rob and his family live in Denver, CO. In his free time, you’ll find Rob on his bike or skis and spending time with his wife and son.

Erin Hunter

Senior Vice President of Product

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Erin Hunter

Senior Vice President of Product

“When I visit a ski resort, I am always thinking about ways to improve the experience through technology and am eager to bring some of those features to life at Aspenware. I am passionate about building great products that provide value and bring joy to users.”

Erin joined Aspenware in 2022. She brings over 14 years of experience in product management, including roles focused on e-commerce, SaaS B2B/B2C, Point of Sale, iOS applications, CRM integrations, international/localization, and analytics. Through her data-driven approach, she has successfully managed large-scale products from concept to launch.

At ACME Technologies, Erin had the opportunity to work closely with clients that were some of the top museums, zoos, and aquariums in North America.  She brought to market features such as an omnichannel membership sales and management vertical, an access control application redesign and a new business line for a Payfac as a Service.  At Ticketmaster, Erin led a team focused on the ecommerce experience in the US and 6 international sites, and launched features such as personalized event recommendations, fan reviews, event search redesign, and implemented the first multi-variate testing practice which improved site conversions and other key metrics. 

Erin and her family live in Boulder, Colorado. With active twin boys who keep her on her toes, Erin and her family enjoy all of the outdoor activities Colorado has to offer including skiing, hiking, mountain biking, and camping.

Jenni Buonanni

Vice President of Product

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Jenni Buonanni

Vice President of Product

“I am deeply passionate about the experience resorts are able to offer their guests and love to continually drive major improvements to the overall skiing experience.”

Jenni has been with Aspenware since January 2017, bringing a diverse background in Product Management, SaaS Support and Service, Customer Experience Research, and Marketing that serve her in her role of ensuring Aspenware Customers are successful. Jenni manages all stages of the Aspenware customer lifecycle, including implementation, support, and professional services. In her time working closely with dozens of resorts around the world, with 35 implementations to date, Jenni and her team have developed a deep knowledge of mountain destination products, ecommerce, and product optimization. Her team’s philosophy for customer success stems from a belief in the power of partnering with resorts for key parts of their Aspenware journey.

In her free time, you will find Jenni chasing her 1-year-old, chasing her husband (or her husband chasing her) on skis or bikes, and exploring new places. Her home base is Charlotte, NC.

Dan Larson

Vice President of Technology

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Dan Larson

Vice President of Technology

“I love working at Aspenware because my passion is creating beautiful, human-centered products and amazing customer experiences that connect people to activities they love. I often describe Aspenware as a workshop that creates amazing guest experiences.”

Based in Denver, CO Dan originally started working at Aspenware as the User Experience Director in 2010. He left Aspenware for a time to start another software consulting company before getting the opportunity to design the ecommerce platform for the Pittsburgh Steelers. While working for the Steelers, he had the opportunity to design innovative customer experiences and develop new ways for fans to make authentic connections to the team and their products. He wanted to bring the same innovation to ski and returned to Aspenware in 2017 to design and build the Aspenware Commerce platform.

Dan is an avid skier in the winter, hitting the slopes with his family. He also loves city life, great coffee, craft cocktails, and riding his bike around town. You’ll also find him in the skies above Colorado as a pilot, taking his family and friends on flying adventures around the west.

Stephanie Tomeo

Vice President of Operations

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Stephanie Tomeo

Vice President of Operations

“I am passionate about moving Aspenware toward its revenue goals through creating and implementing best practices in accounting and human resources. I enjoy working to make Aspenware more efficient.”

With nearly 20 years of accounting experience, Stephanie increases efficiencies in processes, making it a pleasure to do business with Aspenware. She also works to ensure that Aspenware hires and retains top technology talent so that clients have the most knowledgeable, skilled people on their implementation teams.

Stephanie lives in Centennial, CO, and works out of the Denver office. She and her family are loyal Copper Mountain skiers–their favorite run is Coppertone! She’s currently pursuing an Executive MBA at the University of Denver at Daniel’s College of Business. When not working, studying, or in class she spends her time with her three daughters, playing golf at the par 3 course next door, or play mixed-doubles tennis with her husband.

 

 

Yolanda Foose

Vice President of Business Development

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Yolanda Foose

Vice President of Business Development

“I love talking with resorts about their operations and how Aspenware can really make a huge improvement to the guest experience. Every resort is unique and has different challenges and working with resorts to find solutions is what keeps me coming to work each day.”

Yolanda brings a wealth of ski industry operations and technology experience to Aspenware. She has worked in many aspects of the ski industry including snow school, sales, guest services, scheduling, and IT. As manager of the Business Support team at Whistler Blackcomb, she managed the implementation and support of all guest-impacting software from the points of sale used at F & B, Retail, Rental, Ticket windows, and guest service desks to ecommerce, guest engagement platforms, and a suite of custom-built applications. Supporting all revenue-generating departments to use technology to optimize their operations and increase sales was her entire focus.

Yolanda lives in Whistler, BC, and spends her free time in the winter skiing (alpine and Nordic) and snowshoeing and in the summer biking, trail running, camping, and swimming in lakes with her family.

Lyndsay Jones

Busines Development Manager

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Lyndsay Jones

Busines Development Manager

“I have always been passionate about helping others both in my personal and professional life and I particularly love working on, and solving, pain points for our clients.”

Lyndsay brings a wealth of ski and hospitality technology experience. She likes to believe her appreciation for an excellent guest experience started when she worked at Walt Disney World many years ago. She is passionate about creating unique and memorable experiences for our clients’ resort guests and she truly believes technology can be used to create those unique experiences.

Lyndsay lives in Cashmere, Washington, and takes every opportunity to seek out sunshine. You’ll find her out running in the mornings and on the slopes snowboarding in the winter.

Kevin Vogle

Senior Business Analyst

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Kevin Vogle

Senior Business Analyst

“At Aspenware, work is always interesting. We’re not working on the same thing every day and each day seems to have exciting, new challenges to solve.”

Kevin joined Aspenware in 2018 and brought 13 years of experience from RTP with him. This knowledge has been instrumental in helping our clients seamlessly integrate Aspenware with their RTP point of sale systems. Kevin has been on many implementation teams and has also worked on several integration projects such as AxessPUB, Aspenware scanning, and the SkiData Skiosks.

Kevin is passionate about skiing, biking, and golfing and is grooming the next generation of skiers with his young children. Based in Littleton, CO, Kevin is currently spending the bulk of his non-work time trying to keep his kids entertained and off the tablet and TV!

 

Jen Dixon

Client Services Manager

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Jen Dixon

Client Services Manager

“I love being able to help customers problem solve and innovate new guest experiences that, in turn, I get to experience myself when I get to go out there and hit the slopes.”

Since joining Aspenware in 2018, Jen has been part of 18 Aspenware Commerce implementations to date. As a leader on the Service Team, Jen works directly with customers in effectively managing their ecommerce stores. She is passionate about high-quality deliveries and implementations for all of the resorts that implement Aspenware products because she knows that the end result is a fantastic guest experience and excellent revenue outcomes for the resorts.

As an active consumer of mountain resort experiences, you’ll often find her outdoors fishing, climbing, hiking, camping, skiing/snowboarding, or walking her dog. Jen’s home base is in Denver, CO.

Irish Milandin

Senior Customer Service Specialist

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Irish Milandin

Senior Customer Service Specialist

“I am passionate about making things work and I’m most excited when I know how things tick for each resort. I really enjoy using what I’ve experienced over my resort years to help others get to the next level of innovation with their online commerce offerings.”

Irish joined Aspenware in 2020, bringing with him 10+ years of industry experience from a wide range of roles at Mt. Bachelor in Bend, Oregon. From Point of Sale Administrator to IT Manager, to Director of Base Operations, Irish has seen it all and uses this extensive knowledge to support our clients in getting results fast!

Irish’s passion for skiing began when he was a child growing up at a year-round resort that his family owned. At a young age, he learned the valuable lesson of creating a positive guest experience from the initial sale through the departure and return visits.

Irish is based in Bend, OR, and when he’s not on the mountain skiing, he might be mountain biking or golfing. Much of his time these days, however, is dedicated to coaching Varsity Basketball at his son’s high school and spending time on the boat making memories with his family.

Becky Haire

Senior Customer Service Specialist

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Becky Haire

Senior Customer Service Specialist

“Aspenware is a company that strives to improve technology in the ski industry for a better guest experience. I love the innovation and initiatives and I enjoy working as a team player with people who are supportive and creative.”

Becky came to Aspenware from Arapahoe Basin where she worked in Guest Services and as the Product and Database Manager. Having been with Arapahoe Basin for the last 14 years, she brings a wealth of knowledge from the ski industry, including her perspective as an Aspenware user. Becky maintains relationships with resort clients and assists with upgrades, testing, and providing the voice of our customers to development teams. She is passionate about helping resorts get the very most from their Aspenware implementations.

At the age of 10, Becky learned to snowboard with her siblings in Crested Butte. Her love of the outdoors continues today.

Danny Koressel

Implementation Manager

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Danny Koressel

Implementation Manager

“Helping resorts find creative ways to solve unique challenges is inspiring. Every resort is different and can have quite complicated workflows and I find it extremely gratifying when we discover ways to fit the pieces together to meet the resort’s vision.”

After spending some time in the healthcare software industry, Danny made the move to Aspenware in 2019. As an outdoor enthusiast, Danny continually blends his love of outdoor sports with his technology background to bring exciting results to Aspenware clients. Danny has worked extensively to refine and enhance Aspenware’s overall implementation process with checks and procedures to ensure the most seamless, efficient implementation process possible for resorts.

Though currently based in Denver, CO, Danny grew up in California and spent time in Wisconsin before deciding to settle in the Rocky Mountains. He has been snowboarding since he was 7 years old and played ice hockey for as long as he can remember. He recently picked up skiing but is currently most into mountain biking. When he’s not at work, you’ll surely find Danny outdoors being active.

 

Marty Niessen

Implementation and Support Specialist

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Marty Niessen

Implementation and Support Specialist

“I love working in the ski industry and being a part of shaping the innovations we’re building at Aspenware. Continuous improvement is a passion of mine so being able to work directly with resorts to elevate their guest experience is important and rewarding to me.”

Marty brought over a decade of wide-ranging business experience across tech, outdoor recreation, finance, steel manufacturing, automotive, and professional sports industries when he joined Aspenware in 2019. As a former whitewater raft guide, he truly understands the value of the guest experience from the start of the shopping cycle to the activity itself and beyond. This guest experience has been at the forefront of his mind through nearly 10 implementations to date. In his various roles, he’s worked with a variety of resort stakeholders from C-suite to guest-service teams on complex and highly involved implementations.

In his spare time, Marty enjoys going on rafting/kayaking trips, snowboarding, mountain biking, and following soccer. Though he is based in Denver, CO, Marty is often on the road exploring new places.

Jake Swihart

Implementation Project Specialist

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Jake Swihart

Implementation Project Specialist

“I have had the privilege of working alongside the Aspenware team through the two years of my internship and have been able to see firsthand the level of care and dedication Aspenware routinely provides. Not only is this true of Aspenware’s products and services, but evident in the way they treat their peers. It truly feels like a family.”

After completing a two-year internship with Aspenware, Jake officially joined the company in 2021. He is dedicated to creating work that is polished and interesting to look at and believes it is far easier for customers to interact with content that is both visually and mindfully engaging.

Jake has been skiing for as long as he can remember and has a vivid memory of his father concussing himself on a tree while snowboarding! He also lived in India for a brief time as a young child which has fueled a life-long passion for travel. Jake is based in Denver, CO.

Trish Morrissey

Senior Business Analyst

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Trish Morrissey

Senior Business Analyst

“I’m excited about the idea that we can simplify and improve the processes at a ski resort – and ultimately the guest experience – by applying innovative technology. It makes every day feel like Christmas to me!”

With extensive ski industry technology experience from Wintersteiger and Axess, Trish joined Aspenware in 2021. Her previous work experience enables her to easily conceptualize an integrated system that will meet the unique needs of all of her clients. In her role as Senior Business Analyst, she is able to influence a product from its inception and is always evaluating that product from the resort operator’s perspective.

Trish is based in the Boston area, along the Ski93 corridor, and when she’s not at work she’s likely swimming, kayaking, reading, cooking, or walking the dogs– or some combination of those activities.

Leigh Bush

Business Analyst

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Leigh Bush

Business Analyst

“As an anthropologist-turned-to-tech, I love working with people, solving problems, and drinking good coffee with my coworkers. I also make it a mission to inject some silliness into the office.”

Leigh has a PhD in Food Anthropology and joined Aspenware in 2019. She finds that her years of social science research have been integral to how she understands people and systems. She’s continually leveraging that background to bring depth to the customer experience design and office culture. Leigh works closely with all systems and people at the resorts and is grateful to work with smart problem-solvers with an open mind for innovative solutions.

As a native Coloradan, Leigh’s heart is in the mountains whether it’s backpacking, mountain biking, snowboarding, or paddling. If she’s not outdoors, then you’ll likely find her making or enjoying pastries, coffee, or cocktails. Occasionally, she even writes things or does stand-up comedy. When forced to stay put, Leigh makes her home in Denver, CO.

Stephanie Willms

Senior Business Analyst

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Stephanie Willms

Senior Business Analyst

“I am very excited to contribute my experience in hotels and hotel reservations technology to the building of the next generation of Aspenware’s best-in-class ecommerce products. It’s an exciting time to be part of this innovative team.”

Stephanie brings 14+ years of business analysis and implementation management experience from her roles with leading global hotel reservations technology companies. With Aspenware, Stephanie helps envision the future of ecommerce for the ski industry. She works to learn and analyze what resort guests expect and want from the ecommerce experience and bring those to fruition as the team envisions and creates innovative new features and functionality for Aspenware products.

When she’s not hard at work, you can find Stephanie watching her daughter participate in competitive cheer and or watching her son play school football. Stephanie lives in Houston, TX.

Katy Bradley

Product Release Manager

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Katy Bradley

Product Release Manager

I love working for a small company that focuses on delivering incredible guest experiences on our beautiful mountains. Being surrounded by people who are passionate about what they are doing inspires me and I bring my own passion for process and high-quality product delivery to our software every day.”

With over 10 years of software development and product management experience at Axion Health,  Katy leverages her knowledge in managing all elements of the release management lifecycle including scheduling and coordinating new releases, from development to testing to production. She works closely with the Development and Product Teams to ensure that Aspenware consistently delivers the highest quality product to our customers.

Katy is based in Denver, CO, and spends her free time snowboarding or taking snowy walks with her family. She also has a passion for art with a focus on ceramics. She recently began an internship with a local ceramicist and hopes to have her own studio one day.