Now Available with Aspenware: Refund Protection Built for Mountain Resorts, Powered by Spot Insurance
Aspenware expands third-party integrations with Spot’s Refund Guarantee, creating a new revenue opportunity for resorts while elevating the guest experience.
Denver, CO | January 14, 2026 -
Aspenware, the leading provider of ecommerce solutions for mountain resorts, has announced a new integration with Spot Insurance. This brings Spot’s Refund Guarantee into Aspenware’s growing network of third-party services.
Purpose-built for the unique needs of mountain resorts, Spot’s Refund Guarantee offers a flexible, guest-first approach to refund protection. With this integration, resorts can offer the protection directly through Aspenware Commerce on a wide range of products, including daily lift tickets, lessons and rentals.
Unlike traditional refund protection products, Spot’s solution removes friction for guests. There are no qualifications or exclusions - no fine print. Guests can cancel for any reason, with no questions asked. Requesting and receiving a refund is easy and fast.
For resorts, Refund Guarantee is a turnkey way to enhance the purchase path and provide peace of mind while capturing meaningful incremental revenue. Aspenware and Spot have completed the technical groundwork, allowing resorts to activate the solution in time for the 2026 to 2027 winter season.
This integration reinforces Aspenware’s commitment to helping resorts create smooth and memorable guest experiences. It also drives business results by making every step of the journey easier and more intuitive.
“For nearly two years, we’ve been building a refund product exclusively for mountain resorts,” said Matt Randall, Co-Founder of Spot Insurance. “Our goal was to create something that truly works for both resorts and guests - unlocking new revenue while delivering the best possible experience across everything from season passes and daily lift tickets to ski school and rentals. We couldn’t be more excited to offer this product through Aspenware's leading ecommerce channel.”
Will Treves, CEO of Aspenware, said, "We're excited to offer this integration with Spot as another example of Aspenware's commitment to offering our resort clients the ability to optimize their product offerings with best-in-breed solutions."
About Aspenware
Aspenware creates modern software solutions that drive online sales and revenue through exceptional digital guest experiences in the ski industry. As the leading ecommerce and technology provider purpose-built for mountain destinations, we focus on enhancing every step of the customer’s booking and arrival journey. Owned by Alterra Mountain Company and Aspen Skiing Company, Aspenware stands apart as an innovator leveraging the power of technology to ease and enhance the guest experience.
Aspenware is the chosen provider of the industry’s leading operators, including Boyne Resorts, Powdr Corporation, Alterra Mountain Company, Aspen Skiing Company, Jackson Hole Mountain Resort, and many others.
For more information, please visit www.aspenware.com.
About Spot
Spot develops differentiated, fully embedded financial protection products that safeguard individuals as they pursue their most adventurous lives. Through a B2B2C model, Spot partners with leading businesses and organizations in the active and travel communities to elevate financial outcomes and experiences. Its enhanced digital platform makes it easy to activate affordable coverage, provide key insights, and drive incremental value - through and beyond checkout. Spot is based in Austin, Texas.
More information can be found at www.getspot.com.