Double Duty – Aspenware Commerce now live at two more resorts.
Dec 14th, 2020
JMA Ventures owned Homewood Mountain Resort in California and Red Lodge Mountain in Montana recently launched Aspenware Commerce to change the way resort guests access the mountain. Skiers and riders can now book tickets online and then collect their RFID media from a Pick-Up Box using the QR code included in their email confirmation. Once the guest has their resort media, they will be able to reload additional days quickly from their mobile phone.
Homewood and Red Lodge chose Aspenware Commerce as their new ecommerce platform because it provides seamless integration with their point-of-sale technology (RTP|ONE) and Axess PUB (Pick-up box) for simple contactless fulfillment. Orders placed online are processed in RTP|ONE, immediately allowing guests to purchase tickets from their phone and collect their media from the PUB right away. This reduces guest and employee interactions and decreases the need for making a purchase or picking up at the ticket window.
“Homewood Mountain Resort and Red Lodge Mountain are committed to providing an exceptional guest experience,” says Rob Clark Aspenware’s CEO. “We started discussions with these sister resorts in July and since then our teams have worked together to completely revamp the guest experience in the booking, and arrival phases of their guest journey. What we have managed to accomplish together will make it easier for skiers and riders to access the mountain and provide a safe, contactless experience. We are thrilled to be working with these progressive resorts.”
“The health and safety of our employees and guests is our top priority, and these new systems will reduce touch points not only at our ticket windows, but they will allow lift attendants to scan tickets from at least 6 feet away,” said Collin Casper, JMA’s director of finance. “Our investment in Aspenware and RFID technology will also allow for better control of when and how many tickets will be available throughout the season.”
To learn more about Aspenware products email firstname.lastname@example.orgAbout Homewood Mountain Resort
Located on the West Shore of Lake Tahoe, Homewood Mountain Resort has offered families a boutique winter experience and exceptional guest service since 1961. Spectacular views of Lake Tahoe from every trail, snowcat accessed terrain, and some of the best tree skiing in the area make Homewood a gem of California skiing. The resort’s summer operations have made it a true year-round destination with recreational opportunities that span from Ellis Peak to the shore of Lake Tahoe. Guests will enjoy mountain-top special events, year-round dining at the casually elegant lakefront West Shore Cafe–featuring a California-inspired seasonal menu and a Wine Spectator award-winning wine list–along with boat storage, service, fuel and repair at the Homewood High & Dry Marina, which serves as a hub of summer recreational opportunities on Lake Tahoe. Learn more at www.skihomewood.com. Check out their store at shop.skihomewood.com
About Red Lodge Mountain
Red Lodge Mountain is an alpine ski area located in south-central Montana along the eastern front of the Beartooth Mountains, west of the town of Red Lodge. With more than 70 runs spread across 2 summits that include gentle beginner slopes, long groomers, chutes, glades, and steeps, Red Lodge Mountain appeals to skiers and snowboarders of all abilities. On-mountain amenities include a rental and repair shop, retail, lessons, and numerous dining options. In the Summer, Red Lodge Mountain Golf Course has enough challenging terrain to keep you on your toes and makes a spectacular back drop for a wedding. Check our the Red Lodge store at shop.redlodgemountain.com
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