Aspenware Insights and Expertise
We’re always researching and thinking about how the guest experience can be improved.
Another Year Wiser at Aspenware: Reflecting on 2021
Jan 6th, 2022
In 2020, our lives were upended and 2021 offered a slow return to a new normal. Though…
Will my pass work at the lift?
Nov 16th, 2021
It’s the opening of the ski season. After months of waiting, you head to the hill early so you can…
Locking in Winter Business Through Pre-Commitment by Guests
Sep 30th, 2021
As the leaves start falling, skiers and riders begin planning their winter trips. The next 4-6 weeks is a key…
The first snowflakes have fallen! See what’s new in Aspenware Commerce as you head into winter.
Sep 23rd, 2021
Summer has flown by, and it is time to get ready for winter. Some resorts have already seen the first…
How Aspenware Will Change the Way You Think About Customer Service
Sep 7th, 2021
At Aspenware, we take customer service seriously. Like, really seriously. Our customers are always our top priority and in…
3 Reasons Aspenware Provides the Best Customer Support in the Industry
Aug 31st, 2021
Aspenware provides unparalleled service and support to our customers and this year we launched several new initiatives to support our…
Maximize Order Value and Drive Incremental Revenue with Aspenware
Aug 24th, 2021
The stage has been set. Resorts are now able to sell all mountain products online (e.g., lift,…
Introducing Aspenware Order History
Aug 17th, 2021
Booking a ski vacation requires a long “to do” list…
Staffing Shortages? Leverage technology to reduce the impact
Aug 10th, 2021
Staff shortages mean tough, revenue-impacting decisions The staffing shortages that mountain resorts are currently experiencing have been widely…
Optimize Group Sales with Aspenware Arrival
Aug 3rd, 2021
Aspenware arrival takes the headache out of arrival for group activities. As travel and schools…
Increase your Net Promoter Scores by 20 points (or more).
Mar 27th, 2021
Over the 2020-21 ski season, many resorts & ski areas utilizing Aspenware products saw significant improvements in their Net…